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Steigenberger Hotel Hamburg | Hotel in Hamburg

9.2 (1002 Reviews) |  1 Bathroom
Neustadt Hotel | Steigenberger Hotel Hamburg

Hotel in Neustadt, Hamburg

2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service.
Housekeeping is available on request.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Electronic bidet
  • Soap
  • Shampoo
  • Bathrobes
  • Toothbrush and toothpaste (on request)
  • Designer toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Desk chair
  • Separate sitting area
  • Soundproofing
  • Connecting rooms available
  • Bulk dispenser for toiletries
  • Water-efficient toilets only
  • Desk
  • Office
  • Safe
  • Phone
  • Slippers
  • Water-efficient showers only
  • Recycling
  • Iron/ironing board
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Pillow menu
  • Air conditioning
  • Bed sheets
Breakfast
  • 1 bar
  • 24-hour room service
  • 2 restaurants
  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 35 per person
  • Coffee/tea maker
  • Free bottled water
  • Electric kettle
  • Minibar
  • Espresso maker
Parking
  • Valet parking on site (EUR 45 per night; includes in/out privileges)
  • Self parking on site (EUR 38 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Hand-held showerhead
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 47
  • 1 on-site accessible parking spaces
Activities
  • 24-hour fitness center
  • Shopping mall
  • Designer stores
  • Full-service spa
  • Bicycle rentals
  • Sailing
  • Bicycle rentals
Entertainment
  • Satellite channels
  • 49-inch LED TV
General
  • Meeting rooms - 10
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic drinking straws
  • Vegan dining options
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Reusable cups only
  • Smoke-free property
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • No plastic soda bottles
  • At least 80% organic food
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic water bottles
Guest Services
  • Multilingual staff
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
  • Soundproofed rooms
  • Babysitting (surcharge)
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Spa
  • Spa open daily
  • Steam room
  • Sauna

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for eur 45 per day.
Payment Policy
Fee for buffet breakfast: approximately eur 35 per person self parking fee: eur 38 per day (in/out privileges) valet parking fee: eur 45 per night (in/out privileges) pet fee: eur 40 per pet, per day service animals are exempt from fees rollaway bed fee: eur 45 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 40 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs only food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher

Reviews

Kim Brun
Sep 28, 2026 06:25:00 PM
Review Score:   8
Summary: H
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room
Room Size: 323 square feet m2
1 King Bed
2 Twin Beds
Superior Room

General

Square meters - 30, Square feet - 323, Bathtub or shower, City view, Deep soaking bathtub, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Wheelchair-width doorways, Ping - 9, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height counters/sink, Low-height desk, Low-height bed, Grab bar - in shower, Area rug/s in room, Shower grab bar height (inches) - 65, Shower grab bar height (centimeters) - 165, Low counters/sink height (inches) - 65, Low counters/sink height (centimeters) - 165, Doorway wheelchair width (inches) - 46, Doorway wheelchair width (centimeters) - 118, Low bed height (inches) - 26, Low bed height (centimeters) - 65, Low desk height (inches) - 65, Low desk height (centimeters) - 165, Bed count minimum 1, Bed count maximum 2
Deluxe Room
Room Size: 441 square feet m2
2 Twin Beds
1 King Bed
Deluxe Room

General

Square meters - 41, Square feet - 441, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Shower only, Free cribs/infant beds, Number of bedrooms - 1, Canal view, Rollaway/extra beds (surcharge), Ping - 12, Area rug/s in room, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Deluxe Suite
Room Size: 926 square feet m2
1 King Bed
Deluxe Suite

General

Square meters - 86, Square feet - 926, Deep soaking bathtub, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Canal view, Ping - 26, Heated floor, Area rug/s in room, Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 517 square feet m2
1 King Bed
Junior Suite

General

Square meters - 48, Square feet - 517, Deep soaking bathtub, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Canal view, Ping - 15, Heated floor, Area rug/s in room, Bed count minimum 1, Bed count maximum 1
Presidential Suite
Room Size: 1981 square feet m2
1 King Bed
Presidential Suite

General

Fireplace, Square meters - 184, Square feet - 1981, Deep soaking bathtub, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Canal view, Ping - 56, Heated floor, Hardwood flooring in room, Bed count minimum 1, Bed count maximum 1
Superior Suite
Room Size: 764 square feet m2
1 King Bed
Superior Suite

General

Square meters - 71, Square feet - 764, Deep soaking bathtub, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Canal view, Ping - 21, Heated floor, Area rug/s in room, Bed count minimum 1, Bed count maximum 1
Superior Room (Riverside)
Room Size: 366 square feet m2
1 King Bed
2 Twin Beds
Superior Room (Riverside)

General

Square meters - 34, Square feet - 366, Bathtub or shower, Deep soaking bathtub, Private bathroom, Rainfall showerhead, Number of bathrooms - 1, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Canal view, Ping - 10, Area rug/s in room, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Steigenberger Hotel Hamburg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Steigenberger Hotel Hamburg starts from $235 per night with includes Security/Safety, Wellness Facilities, Bar, Kitchen, Laundry, Bedding/Linens, Spa, Toiletries, Breakfast, Child Friendly, Air Conditioner, Internet, Guest Services, Parking, TV, Wheelchair Accessible, Business Services, Restaurant, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Steigenberger Hotel Hamburg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Steigenberger Hotel Hamburg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.