RedLevel at Gran Meliá Palacio de Isora - Adults Only | Hotel in Alcalá

| 8.3 (266 Reviews) |   Pet Friendly  8 Bathrooms  24 Guests
Alcala Hotel | RedLevel at Gran Meliá Palacio de Isora - Adults Only

Hotel in Alcala, Alcalá

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

RedLevel at Gran Meliá Palacio de Isora - Adults Only is located in Alcalá.

This 90 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, EV Charge Station, and several others. This is a 5 star rated property and has over 266 reviews with the average score of 8.3 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Hotel if you want to learn more about this place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This RedLevel at Gran Meliá Palacio de Isora - Adults Only in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “RedLevel at Gran Meliá Palacio de Isora - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Special diet meals (on request)
  • Snack bar
  • Wine/Champagne
Parking
  • Private Parking
  • Electric vehicle charging station
  • Accessible parking
  • Parking
  • Parking on site
  • Free parking
  • Parking garage
Activities
  • Happy hour
  • Spa facilities
  • Cycling
  • Live sports events (broadcast)
  • Hot tub/Jacuzzi
  • Themed dinners
  • Fishing
  • Spa lounge/Relaxation area
  • Beach
  • Sauna
  • Tennis equipment
  • Personal trainer
  • Evening entertainment
  • Diving
  • Canoeing
  • Windsurfing
  • Massage chair
  • Hiking
  • Beachfront
  • Archery
  • Aerobics
  • Public Bath
  • Massage
  • Live music/Performance
  • Locker rooms
General
  • Air conditioning
  • Elevator
  • Pet friendly
  • Facilities for disabled guests
  • Soundproof rooms
  • Designated smoking area
  • Safe
  • Wifi in all areas
Guest Services
  • Laundry
  • Business center
  • Pet bowls
  • Ironing service
  • Fax/Photocopying
  • Hair/Beauty salon
  • Car rental
  • Airport shuttle (additional charge)
  • Room service
  • 24-hour front desk
  • Daily housekeeping
  • Private check-in/out
  • Tour desk
  • Airport shuttle
  • Suit press
  • Valet parking
  • Meeting/Banquet facilities
  • Baggage storage
  • Currency exchange
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Garden
Security/Safety
  • Key access
  • Smoke alarms
  • 24-hour security
  • Fire extinguishers
  • Key card access
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.22
Location:
9.15
Staff:
9.38
Facilities:
9.21
Comfort:
9.49
Cleanliness:
9.49
Mark
May 17, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Redlevel Villa with Private Pool
Room Type: Villa
Room Size: 400 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Fruit, Tea/Coffee maker

Bathroom

Guest bathroom, Hairdryer, Bathrobe, Shower, Toilet, Private bathroom, Conditioner, Spa tub, Slippers, Toothbrush, Free toiletries, Toilet paper, Shampoo, Body soap, Additional bathroom, Shower cap, Towels, Bidet, Bathtub

General

Air conditioning, Trash cans, Private entrance, Key card access, Laptop safe, Iron, Ironing facilities, Safe, Tile/Marble floor, Smoke Alarm, Fire extinguisher

Media & Technology

Flat-screen TV, iPod dock, Satellite channels, Telephone

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Outdoors

Outdoor furniture, Private pool, Terrace, Outdoor dining area

View

Garden view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Clothes rack, Sofa bed, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary snacks and drinks in the executive lounge all day
RedLevel Junior Suite Large Terrace and Hot Tub
Room Type: Double
Room Size: 93 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
RedLevel Junior Suite Large Terrace and Hot Tub

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Hairdryer, Bathrobe, Shower, Bidet, Toilet, Towels, Conditioner, Body soap, Bathtub, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Laptop safe, Iron, Ironing facilities, Safe, Tile/Marble floor, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, iPod dock, Satellite channels, Telephone

Activities

Hot tub

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

Outdoors

Outdoor furniture, Terrace

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Clothes rack, Sofa bed, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary snacks and drinks in the executive lounge all day
Red Level Junior Suite Front Ocean View with Whirlpool
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Red Level Junior Suite Front Ocean View with Whirlpool

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Hairdryer, Bathrobe, Shower, Bidet, Toilet, Towels, Conditioner, Body soap, Bathtub, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Laptop safe, Iron, Ironing facilities, Safe, Tile/Marble floor, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, iPod dock, Satellite channels, Telephone

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Clothes rack, Sofa bed, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary snacks and drinks in the executive lounge all day
Red Level Junior Suite Ocean Partial View with Whirlpool
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Red Level Junior Suite Ocean Partial View with Whirlpool

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Hairdryer, Bathrobe, Shower, Bidet, Toilet, Towels, Conditioner, Body soap, Bathtub, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Laptop safe, Iron, Ironing facilities, Safe, Tile/Marble floor, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, iPod dock, Satellite channels, Telephone

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Clothes rack, Sofa bed, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary snacks and drinks in the executive lounge all day
Red Level Junior Suite Front Ocean View
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Red Level Junior Suite Front Ocean View

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Hairdryer, Bathrobe, Shower, Bidet, Toilet, Towels, Conditioner, Body soap, Bathtub, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Laptop safe, Iron, Ironing facilities, Safe, Tile/Marble floor, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, iPod dock, Satellite channels, Telephone

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Clothes rack, Sofa bed, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary snacks and drinks in the executive lounge all day
Red Level Junior Suite Ocean Partial View
Room Type: Double
Room Size: 54 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Red Level Junior Suite Ocean Partial View

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Hairdryer, Bathrobe, Shower, Bidet, Toilet, Towels, Conditioner, Body soap, Bathtub, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Laptop safe, Iron, Ironing facilities, Safe, Tile/Marble floor, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, iPod dock, Satellite channels, Telephone

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Internet

Wireless internet

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Clothes rack, Sofa bed, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary snacks and drinks in the executive lounge all day
Red Level Master Suite Ocean View with Terrace Bathtub
Room Type: Suite
Room Size: 85 m2
2 Twin bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Guest bathroom, Toilet paper, Shampoo, Hairdryer, Bathrobe, Shower, Bidet, Toilet, Towels, Conditioner, Body soap, Bathtub, Private bathroom, Additional bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Laptop safe, Iron, Ironing facilities, Safe, Tile/Marble floor, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, iPod dock, Satellite channels, Telephone

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Clothes rack, Sofa bed, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary snacks and drinks in the executive lounge all day
Red Level Junior Suite
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Red Level Junior Suite

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Free toiletries, Toilet paper, Shampoo, Hairdryer, Bathrobe, Shower, Bidet, Toilet, Towels, Conditioner, Body soap, Bathtub, Private bathroom, Slippers, Toothbrush, Shower cap

General

Air conditioning, Trash cans, Laptop safe, Iron, Ironing facilities, Safe, Tile/Marble floor, Smoke Alarm, Key card access

Media & Technology

Flat-screen TV, iPod dock, Satellite channels, Telephone

Outdoors

Outdoor furniture, Balcony

Living Area

Sofa, Sitting area

Services

Executive lounge access, Wake-up service

Kitchen

Dining table, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Feather pillow, Clothes rack, Sofa bed, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary snacks and drinks in the executive lounge all day

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

No, this Alcala hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $1,108 per night with includes View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Accessibility, Transportation/Shuttle, EV Charge Station, Internet, Designated Smoking Area, Oceanfront, Wellness Facilities, Restaurant, Parking, Sports/Activities, Spa, Guest Services, Air Conditioner, Pet Friendly, Security/Safety, Business Services, Entertainment, Hot Tub, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD1,108
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