Is this Puerto de la Cruz hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto de la Cruz hotel?

Check-in time for Puerto de la Cruz hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto de la Cruz hotel have a swimming pool?

Yes, this Puerto de la Cruz hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto de la Cruz hotel?

Best-rates for the Puerto de la Cruz hotel starts from $359 per night with includes Business Services, Bedding/Linens, Bar, Guest Services, Entertainment, Kitchen, Hot Tub, Parking, Pool, Designated Smoking Area, Accessibility, Sports/Activities, Wellness Facilities, Breakfast, Wheelchair Accessible, Spa, Internet, Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Fireplace/Heating, Restaurant, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto de la Cruz hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto de la Cruz hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto de la Cruz hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto de la Cruz hotel?

Based on the information reported by the owner or manager, the Puerto de la Cruz hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto de la Cruz hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto de la Cruz hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Botanico & The Oriental Spa Garden | Hotel in Puerto de la Cruz

Name: Hotel Botanico & The Oriental Spa Garden
Address: Puerto de la Cruz, Tenerife, Spain, ES
Price range: Prices for upcoming dates start at $359 per night
Rating: 9.6

| 9.6 (655 Reviews) | 1 Bathroom

Puerto de la Cruz Hotel | Hotel Botanico & The Oriental Spa Garden

Hotel in Puerto de la Cruz

Luxury hotel with 4 restaurants and 3 outdoor pools
4 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Airport shuttle fee: eur 187 per vehicle (one-way, maximum occupancy 4) pet fee: eur 30 per pet, per day plus eur 50 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 18 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 30 per pet, per day, plus a one-time cleaning fee of eur 50 pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Caroline

Aug 28, 2025 12:30:00 AM

Review Score: 10

Summary: Fabulous gardens, aviary, the gym was excellent & breakfasts were outstanding. Our last night we had dinner in

See All Reviews

Check Hotel Availability

Nightly rates from:

USD $359

Price Details

You will be redirected to

Hot Deal - It has been viewed 134 times today

Not the right fit? Check out our other properties in Puerto de la Cruz

Places to Stay Near Puerto de la Cruz

Sort by

From $122

9.8 (27 Reviews)

Apartment

Modern apartment in the old town, Puerto de la Cruz

Parking
TV
Balcony/Terrace

When do you want to travel?

Hotel Botanico & The Oriental Spa Garden | Hotel in Puerto de la Cruz

Available rates:

Hotel in Puerto de la Cruz

Amenities

Policies

Reviews

Reviews

Price Details

Places to Stay Near Puerto de la Cruz

Popular Vacation Rental Destinations

Recently Booked Hotel

Photos of Hotel Botanico &amp; The Oriental Spa Garden in Puerto de la Cruz

Price Details

Photos of Hotel Botanico & The Oriental Spa Garden in Puerto de la Cruz