Is this Alcala resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alcala resort have a swimming pool?

Yes, this Alcala resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala resort?

Best-rates for the Alcala resort starts from $293 per night with includes Security/Safety, View, Balcony/Terrace, Bedding/Linens, Spa, Breakfast, Laundry, Pet Friendly, Pool, Business Services, Sports/Activities, Toiletries, Guest Services, Hot Tub, Parking, TV, Ocean View, Accessibility, Wellness Facilities, Restaurant, Bar, Entertainment, Air Conditioner, Wheelchair Accessible, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala resort?

Based on the information reported by the owner or manager, the Alcala resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Gran Melia Palacio de Isora | Resort in Guia de Isora

| 8.8 (484 Reviews) | Pet Friendly 1 Bathroom

Alcala Resort | Gran Melia Palacio de Isora

Resort in Alcala, Guia de Isora

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Gran Melia Palacio de Isora's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Gran Melia Palacio de Isora offers 604 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Guia de Isora resort provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Hair dryer

Towels

Bidet

Toilet paper

Soap

Bedroom

Blackout drapes/curtains

Down comforter

Premium bedding

Air conditioning

Bed sheets

Iron/ironing board (on request)

Slippers

Laptop-compatible safe

Recycling

Phone

Breakfast

Room service available

9 restaurants and 1 coffee shop/cafe

2 poolside bars, 5 bars/lounges and 1 beach bar

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 10 for children

Minibar

Parking

Self parking on site (EUR 10 per night)

Electric car charging station on site

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 51

Tile flooring in room

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Activities

Golfing

Surfing/body boarding

Golf lessons

Scooter/moped rentals

Scuba diving

Whale watching

Boat tours

Bicycle rentals

Hiking/biking trails

Mountain biking

Snorkeling

Parasailing

Arcade/game room

2 outdoor tennis courts

Fitness classes

3 outdoor pools

Archery

Children's pool

Lifeguards on site

Shopping

Volleyball

3 outdoor padel courts

Tennis

Yoga classes

Segway rentals/tours

Full-service spa

Pilates classes

24-hour fitness center

Entertainment

Cable/satellite channels

32-inch flat-screen TV

General

Meeting rooms - 15

Business center

Conference space (12917 square feet)

Ballroom

Elevator

Gift shop/newsstand

Reception hall

ATM/banking services

Front-desk safe

Banquet hall

German

English

French

Italian

Russian

Spanish

Beach towels

Smoke-free property

Guest Services

Supervised childcare (surcharge)

Arcade/game room

Snack bar/deli

3 outdoor pools

Children's pool

Waterslide

Children's games

Babysitting (surcharge)

Laundry facilities

Free children's club

Hair salon

Concierge services

Daily housekeeping

Tennis lessons

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Outdoor entertainment area

Lifeguards on site

Beach umbrellas

Nature reserve

Beach loungers

Terrace

Pool umbrellas

Outdoor furniture

Pool cabanas (surcharge)

Furnished balcony or patio

Spa

Detox wraps

Ayurvedic treatments

Hot tub

Massage - hot stone

12 treatment rooms

Turkish bath/hammam

Massage - prenatal

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Outdoor treatment areas

Massage - sports

Hydrotherapy

Sauna

Body treatments

Couples treatment room(s)

Manicures and pedicures

Body scrubs

Aromatherapy

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 25 for adults and eur 10 for children self parking fee: eur 10 per night pet fee: eur 80 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of eur 80 per pet, per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Carlos

Aug 24, 2025 06:02:32 PM

Review Score: 8

Summary: Ridiculous reservation system for the hotel restaurants. It simply does not work. Always says everything is fully booked and tables are empty. People make reservations and they don't use them. Doesn't say a lot about the kind of people that stay here.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (2+1) Room Size: 840 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 1, Sofa bed, Ping - 24, Separate bedroom, Square feet - 840, Extra bed count 1, Square meters - 78, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Deluxe Room (2+1) Room Size: 516 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Square feet - 516, Sofa bed, Square meters - 48, Ping - 14.5, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Suite (2+2) Room Size: 732 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Dining table, Square feet - 732, Electric kettle, Ping - 20.57, Number of bedrooms - 1, Sofa bed, Square meters - 68, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Deluxe Room, Partial Ocean View Room Size: 581 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Partial ocean view, Square feet - 581, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, Ping - 16, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Deluxe Room (Front Sea View) Room Size: 517 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Electric kettle, Square meters - 48, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Bed count maximum 3, Ocean view, Bed count minimum 2
Red Level Suite Ocean View (2+2) Room Size: 840 square feet m² 2 King Bed and Double Sofa Bed	General Electric kettle, Number of bedrooms - 1, Partial ocean view, Ping - 24, Square feet - 840, Extra bed count 1, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Espresso maker, Club level room, Bed count minimum 2, Private hot tub, Dining table, Sofa bed, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Microwave (on request), Bed count maximum 2
Deluxe Room Room Size: 517 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Private bathroom, Square feet - 517, Separate bathtub and shower, Number of bedrooms - 0, Electric kettle, Ping - 14.53, Square meters - 48, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2, Number of bathrooms - 1
Red Level Master Suite 2 Bedrooms Ocean View Room Size: 1421 square feet m² 3 King Bed and Twin Beds	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 2, Partial ocean view, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Square feet - 1421, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Refrigerator, Bed count maximum 3, Square meters - 132, Microwave (on request), Bed count minimum 3
Deluxe Room (Front Sea View 2+1) Room Size: 517 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Electric kettle, Sofa bed, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Bed count maximum 3, Ocean view, Bed count minimum 2
Deluxe Family Room Room Size: 534 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Square feet - 534, Number of bedrooms - 0, Electric kettle, Ping - 15.1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Separate bathtub and shower, No rollaway/extra beds, Rainfall showerhead, Refrigerator, Bed count maximum 3, Bed count minimum 2, Microwave (on request)
Suite Room Size: 840 square feet m² 1 King Bed	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 1, Ping - 24, Separate bedroom, Square feet - 840, Square meters - 78, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count minimum 1, Bed count maximum 1, Microwave (on request)
Deluxe Room Partial Sea View (2+1) Room Size: 592 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Partial ocean view, Sofa bed, Square feet - 592, Extra bed count 1, Square meters - 55, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 17, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Deluxe Family Room (2+2) Room Size: 517 square feet m² 3 King Bed, Twin Sofa Bed and Twin Bed 4 Large Twin Beds, Twin Sofa Bed and Twin Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Electric kettle, Square meters - 48, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Refrigerator, Bed count maximum 4, Microwave (on request), Bed count minimum 3
Red Level Master Suite 2 Bedrooms Resort View Room Size: 1249 square feet m² 3 King Bed and Twin Beds	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 2, Ping - 35, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Square meters - 116, Square feet - 1249, Separate sitting area, Club level room, Rainfall showerhead, Refrigerator, Bed count maximum 3, Microwave (on request), Bed count minimum 3
Red Level Suite Ocean View Room Size: 850 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 1, Partial ocean view, Ping - 24, Square feet - 850, Square meters - 79, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Refrigerator, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Two Bedroom Master Suite Room Size: 1421 square feet m² 4 King Bed, Large Twin Beds and Double Sofa Bed	General Bed count minimum 4, Private hot tub, Dining table, Electric kettle, Number of bedrooms - 2, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Square feet - 1421, Espresso maker, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count maximum 4, Square meters - 132, Microwave (on request)
Red Level, Suite, Resort View Room Size: 840 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 1, Ping - 24, Square feet - 840, Square meters - 78, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Refrigerator, Bed count minimum 2, Microwave (on request), Bed count maximum 2