Is this Crystal I Luxury Apartments pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crystal I Luxury Apartments have a swimming pool?

Yes, this Crystal I Luxury Apartments has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Crystal I Luxury Apartments a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystal I Luxury Apartments wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystal I Luxury Apartments is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystal I Luxury Apartments?

Based on the information reported by the owner or manager, the Crystal I Luxury Apartments indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystal I Luxury Apartments?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystal I Luxury Apartments are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crystal I Luxury Apartments | Hotel in Santiago del Teide

| 9.6 (30 Reviews) | 1 Bathroom

Los Gigantes Hotel | Crystal I Luxury Apartments

Hotel in Los Gigantes, Santiago del Teide

Hotel in Santiago del Teide with free parking
This smoke-free hotel features an outdoor pool, concierge services, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Housekeeping is available on request.
Crystal I Luxury Apartments offers 19 air-conditioned accommodations with all-in-one washer/dryers and espresso makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Santiago del Teide hotel provides complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Soap

Bathrobes

Free toiletries

Private bathroom

Bathtub or shower

Toilet paper

Bedroom

Memory foam mattress

Blackout drapes/curtains

Air conditioning

Free cribs/infant beds

Down comforter

Bed sheets

Premium bedding

Heating

All-in-one washer and dryer

Soundproofing

Iron/ironing board

Chef

Local maps

In-room massage

Safe

Separate sitting area

Restaurant dining guide

Guidebooks/recommendations

Laundry detergent

Breakfast

Local cuisine breakfast available for a fee daily 9:00 AM–11:00 AM: EUR 25 for adults and EUR 20 for children

Free bottled water

Espresso maker

Coffee/tea maker

Electric kettle

Parking

Free covered self parking on site

Onsite parking options include a garage

Wheelchair-accessible parking available

Accessibility

Low-height electrical outlets in bathroom

Wheelchair-accessible public washroom

1 on-site accessible parking spaces

Front entrance ramp

Wheelchair-accessible pool

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Portable hoist available

Well-lit path to entrance

Elevator

Bathroom emergency pull cord

Wheelchair-accessible parking

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Outdoor pool

Entertainment

50-inch flat-screen TV

Cable channels

General

Front-desk safe

Elevator

Italian

English

Spanish

German

French

Smoke-free property

Guest Services

Soundproofed rooms

All-in-one washer and dryer

Outdoor pool

Free cribs/infant beds

Housekeeping (on request)

Luggage storage

Concierge services

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Outdoor furniture

Pool sun loungers

Furnished balcony or patio

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 8:00 pm contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for local cuisine breakfast: approximately eur 25 for adults and eur 20 for children housekeeping fee: eur 49 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Claire

Feb 17, 2025 08:06:07 PM

Review Score: 10

Summary: Everything is beautiful as always here. My third time staying. I knew about the ongoing works to crystal 2 next to the property so was not surprised by the works going on. It was a little dusty and noisy at times but it did not spoil my trip. The lady at check in was very friendly and Natalia is always a pleasure

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 2 Bedrooms, Private Pool (A3.2) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (C3.2) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (A2.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (A4.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (C4.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (A4.2) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (A3.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (B2.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (C4.2) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (B4.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (C5.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Private Pool (B3.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 3 Bedrooms, Private Pool (B5.1) Room Size: m² 4 King Beds and Twin Beds	General Bed count minimum 4, No rollaway/extra beds, Number of bedrooms - 3, Bed count maximum 4, Number of living rooms 1, Private pool
Suite, 2 Bedrooms, Private Pool (C3.1) Room Size: m² 3 King Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Private pool, Bed count minimum 3
Suite, 2 Bedrooms, Sea View, Corner (C5.2) Room Size: m² 3 King Bed and Twin Beds	General Private hot tub, Private hot tub (outdoor), No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ocean view, Bed count minimum 3